Privacy Policy

Last updated: May 27, 2026

QwikLearn ("we", "us", or "our") operates the QwikLearn website and learning platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We may collect the following types of information:

  • Account information: username, email address, and password (stored in hashed form).
  • Authentication data: if you sign in with Google, we receive profile information permitted by your Google account settings (such as name and email).
  • User content: syllabi, assignments, study plans, notes, chat messages, and files you upload (e.g. PDFs).
  • Payment information: billing is processed by Stripe; we do not store full card numbers on our servers.
  • Usage data: pages visited, features used, credit balance changes, and technical logs (IP address, browser type, device information).
  • Cookies and similar technologies: see our Cookie Policy.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service (including AI-generated tutoring, notes, and study materials).
  • Create and manage your account and authenticate you.
  • Process payments and manage credits.
  • Send transactional emails (verification, password reset, billing notices).
  • Respond to support requests and enforce our Terms of Service.
  • Display advertising to free-tier users (via Google AdSense, where enabled).
  • Comply with legal obligations and protect against fraud or abuse.

3. AI and Third-Party Processing

To deliver AI tutoring, content generation, and related features, we send relevant prompts and uploaded materials to third-party AI providers (such as OpenAI). These providers process data according to their own terms and privacy policies. We configure our use to minimize unnecessary personal data in prompts.

We also use third-party services including:

  • Stripe (payments)
  • Google (sign-in, translation widget, and advertising where applicable)
  • Email delivery providers (transactional email)

4. Legal Bases (where applicable)

If you are in the European Economic Area, United Kingdom, or similar jurisdictions, we process personal data based on: performance of our contract with you, legitimate interests (security, analytics, improvement), consent (where required, e.g. non-essential cookies), and legal obligation.

5. Sharing of Information

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating the Service (under confidentiality obligations).
  • Other users only when you explicitly share content (e.g. shared syllabi).
  • Authorities when required by law or to protect rights, safety, and security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account by contacting us; some data may be retained in backups or logs for a limited period.

7. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

8. Children's Privacy

The Service is intended for students and learners. If you are under the age required in your country to consent to data processing without parental consent, you may use the Service only with a parent or guardian's permission. We do not knowingly collect personal information from children under 13 without appropriate consent. Contact us if you believe we have collected such data.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing.
  • Data portability.
  • Withdraw consent where processing is consent-based.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at marckychew@gmail.com. We will respond within the timeframes required by applicable law.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance where permitted by law.

12. Contact Us

For privacy-related questions, contact: marckychew@gmail.com.